FAQs2020-12-29T05:48:34+00:00

Frequently Asked Questions

How is ToTalk Armenian giving back to Armenia?2020-08-02T17:54:05+00:00

In addition to our commitment to hiring Armenia-based teachers and helping boost the Armenian economy, ToTalk will also donate 10% of all annual proceeds to non profit organizations to aid in educational pursuits in Armenia in the form of infrastructure, scholarships, and schools. Our future goal is to establish a non profit organization so we can be fully transparent about all the great work we do in Armenian alongside our generous parent donors and non parent donors. (coming 2021, stay tuned!)

Something in my child’s welcome box is damaged. What do I do?2020-08-02T17:52:12+00:00
  • We ensure that all items in the welcome box are in pristine condition, however, if you see something that does not look right….please return it to us and we will replace it.
Can I make copies of the workbooks for my other child(ren) or family members?2020-08-02T17:51:55+00:00

No. Our workbooks are copyrighted and you will be subject to copyright laws. The copyright law of the United States (title 17, United States Code) prohibits the making of photocopies or other reproductions of copyrighted material.

My child went to the bathroom during Zoom class and their session was terminated, why?2020-08-02T17:51:31+00:00

Students must attend each class at their designated time and must be on time. If a student needs to leave the Zoom session, they must notify the teacher and keep their absence as brief as possible. If a student leaves the class and does not return for over 15 minutes, that class session shall be terminated and forfeited. Please make sure you monitor your child’s attendance.

Who will see what I write in the Parent Feedback Form every month?2020-08-02T17:51:14+00:00

Only our operations team at ToTalk Armenian will review your feedback form. If there are negative comments made, our ToTalk Team will relay the information to the teacher without mention of the student or parent name to keep your anonymity confidential.

What if I have a complaint about the teacher or classes?2020-08-02T17:50:54+00:00

Please give us a call or email us and we will evaluate your concerns. If you wish to change your child’s teacher, we will monitor their next few classes then we will match them with a new teacher. In addition, each month you will receive a Parent Feedback Form which will allow you to voice your concerns.

Will I get refunded for the class if my child doesn’t show up?2023-07-03T18:31:42+00:00

There will be no refund for the class if your child does not attend as scheduled. If you have provided us with 24 hours notice, we will allow 1 makeup class each month.

Can I send my child’s teacher gifts or tips?2020-08-02T17:49:55+00:00

Please rest assured that all teachers that are part of this program are highly compensated and well taken care of by ToTalk Armenian. Gifts and other tokens of gratitude are discouraged. The best gift a teacher can receive from your child is their effort and hard work. If, however, you must be inclined to give your child’s teacher a gift please do so by contacting the ToTalk Armenian, which will facilitate any such arrangement for you, at no charge.

How can I learn about progress of my child?2020-08-02T17:49:36+00:00

Each month, you will receive a Progress Card from your teacher emailed directly to your parent portal. You will have the opportunity to respond with your comments or questions.

Can I freeze my child’s enrollment and start again later?2020-08-02T17:49:10+00:00

If for any reason you choose to pause your child’s participation in the program, you may do so for a maximum term of 90 days. You can do this up to 3 times each year. If you do not re-enroll before the 90 day termination, your child’s enrollment will automatically be terminated and any and all tuition fees paid will be automatically forfeited.

Is there a tuition cancellation fee?2023-07-03T18:30:21+00:00

There is no cancellation fee.

What happens if my child’s teacher cancels class?2023-07-03T18:28:50+00:00

If a teacher has an emergency and must miss a class, the class will be cancelled, and a free make-up class will be scheduled for a later date and time convenient for the Parent. For special cases. ToTalk Armenian can provide a substitute on the specific time of that particular class,

If my child is late to class, will they still be able to get all 45 minutes of class?2023-07-03T18:26:03+00:00

Each class will start promptly at the designated start time. If a student is late to the class, no additional time will be allotted to make up for the tardiness. However, the teacher will be available throughout the entire session to provide instruction and guidance to the student, regardless of their arrival time. It is important for students to be punctual to make the most of their learning sessions.

Can I cancel classes and make them up later?2023-07-03T18:22:22+00:00

We need 24 hours notice for all class cancellations. We allowed one free make-up class each month.

What forms of payment does Totalk?2023-07-03T18:19:38+00:00

Yes, we accept online forms of payments including ACH and credit card.

Is there a registration fee?2023-07-03T18:20:20+00:00

Yes, there is a one time lifetime registration fee of $100 per student.

How much does each class cost?2023-07-03T18:21:45+00:00

Our prices vary depending on a number of factors, including:

  • how many classes per week you choose
  • Number of children you sign up for the class

Please email us at info@totalkarmenian.com for more information about pricing and she will send you our pricing chart so you can decide which option is best for your family.

Why is my child’s class recorded?2020-08-02T17:22:06+00:00
  • We often record sessions at random for quality control in order to ensure that your child is getting the best lesson possible.
  • We may also record classes if you have expressed concerns about the Teacher and would like us to monitor the class.
Why do you need an intake form?2020-08-02T17:20:50+00:00

Our parent intake form helps us gather contact information. It also allows to understand your child’s level of language capabilities and helps us match your family with the teacher that is right for you!

How do I register?2020-08-02T17:19:53+00:00

Click here to Register.

How do I get started?2020-08-02T17:20:26+00:00

It’s super simple!

  1. You register and fill out an application to see if your child qualifies
  2. we match you with a teacher and schedule your classes according to your needs
  3. we send you a welcome box containing materials and our coursebook
  4. Click “Start” on your Zoom meeting and start learning!

Visit our how it works tab for more information!

Do I need to be there while my child attends class?2020-08-02T17:18:26+00:00

No.. With that being said, a parent or guardian must be on the premises at all times during the class sessions to assure availability in case of emergency.

What lessons do you use?2020-08-02T17:18:08+00:00

We have written a special curriculum designed for children to ensure the highest quality of education. We incorporate all 7 different learning styles into our program to ensure that every single student will learn effectively. We are a play based learning program. We create a positive association with Armenia and then teach reading and writing, in a fun interactive environment.

Do the teachers speak English?2020-08-02T17:17:50+00:00

All our teachers have at least conversational level English proficiency. However, research shows that the best way to teach your child Armenian language is by speaking to them only in Armenian. The presence of a native-Armenian language speaker heightens their ability to absorb the language. Therefore, our teachers have been instructed to only use English when absolutely necessary.

What technology do I need to get started?2023-07-03T18:13:25+00:00

To get started, all you need is a device such as a laptop, iPad or any other device with an internet connection. ToTalk Armenian will provide you with a workbook and a welcome box containing all the tools your child will need for the classes.

Is there a minimum amount of classes I have to sign up for?2023-07-03T18:08:55+00:00

You must sign up for at least 1 month with 1 class per week.

How does ToTalk Armenian work?2020-08-02T17:12:05+00:00

This learning program works virtually. The child can be located anywhere in the world. All you need is a computer or iPad (or any other device) and an internet connection. Your child is assigned a teacher matched to your child’s personality and your desires as a parent. The teacher will teach them Armenian and guide them through our coursebooks using Zoom live lessons. The teacher will follow your child’s level and go at your child’s learning abilities and pace.

What dialect of Armenian does ToTalk teach?2023-07-03T17:59:42+00:00

ToTalk teaches in Eastern Armenian and Western Armenian.

Are ToTalk classes free?2023-07-03T17:55:44+00:00

We offer many free things:

  • Vocabulary flashcards (found on our social media platforms)
  • Armenian poems(found on our social media platforms)
  • Tongue Twisters and riddles (found on our social media platforms)
  • Interactive content (found on our social media platforms)
  • Free story-time sessions via Zoom.
  • Free trial class

However, our language classes are not free.

Is Totalk a phone app?2023-07-03T18:03:05+00:00

No, ToTalk Armenian is not a phone app. It is a live, private teaching session conducted through Zoom. You are matched with a private teacher in Armenia, and your lessons are conducted through Zoom on a device of your choice, such as a computer or iPad.

Go to Top